Your privacy isn't an afterthought. It's our priority.
At Basilic Health, your trust is the foundation of our relationship. This policy details our unwavering commitment to protecting your personal health information, explaining exactly what data we collect, how we use it to improve your experience, and the robust security measures we have in place.
Privacy Policy
Effective Date: April 25, 2024
Last Updated: April 25, 2024
At Basilic Health, your trust is the foundation of our relationship. This Privacy Policy outlines our practices concerning your personal data and our commitment to safeguarding your privacy within our evidence-based wellness environment. We are dedicated to transparently explaining how we collect, use, and protect your information as you navigate your health journey with us.
In a Nutshell: Key Privacy Principles
- What We Collect: The information you directly provide, like your name and email, alongside anonymous usage data and health metrics you choose to share (e.g., from connected fitness devices).
- Our Promise: We are resolute in never selling your personal health data to third parties. Your information helps us personalize your experience and improve our services, not for external profit.
- Your Control: You have the right to access, correct, and delete your data at any time. We believe your health data belongs to you.
- Security First: We employ robust encryption and security protocols to protect your data from unauthorized access or breaches.
- Transparency: This document explains everything in clear language, adhering to data protection regulations for personal health security.
Comprehensive Policy Details
1. Information We Collect
To provide personalized and effective wellness solutions, Basilic Health collects various types of information:
- Account Information: Name, email address, password, age range, and general location when you create an account.
- Health & Wellness Data (Optional): If you choose to use our health tracking tools, this may include dietary preferences, activity levels, sleep patterns, and other health metrics. This data is highly sensitive and is treated with the utmost care.
- Usage Data: Information about how you interact with our website and services, such as pages visited, content viewed, and features used. This helps us improve your experience.
- Device Data: Technical information about the device you use to access our services, including IP address, browser type, and operating system.
2. How We Use Your Information
Your data is primarily used to enhance your wellness journey:
- Personalization: To tailor health content, lifestyle recommendations, and product suggestions to your specific needs and interests.
- Service Improvement: To analyze trends, monitor usage, and identify areas for improvement in our offerings, ensuring our wellness technology remains cutting-edge.
- Communication: To send you important updates, newsletters (if subscribed), and respond to your inquiries.
- Security: To protect against fraudulent or unauthorized activity and ensure the integrity of our systems.
3. Data Sharing & Disclosure
Your privacy is paramount. Basilic Health does not sell your personal health data. We may share or disclose information only under specific, limited circumstances:
- With Your Consent: We will only share identifiable health data with third parties if we have your explicit consent to do so.
- Service Providers: We may use trusted third-party service providers (e.g., for hosting, analytics, customer support) who are contractually bound to protect your data and only process it according to our instructions.
- Legal Obligations: We may disclose information if required by law, subpoena, or other legal process in Austin, TX, or the United States, or if we believe in good faith that disclosure is necessary to protect the rights, property, or safety of Basilic Health, our users, or the public.
- Aggregated/Anonymized Data: We may share aggregated or anonymized usage data that cannot be reasonably used to identify you with partners for research or analytical purposes.
4. Data Security
We implement a comprehensive suite of technical and organizational measures to ensure your personal health security:
- Encryption: All sensitive data is encrypted both in transit (using SSL/TLS) and at rest.
- Access Controls: Strict internal access controls are in place, limiting data access only to authorized personnel who need it to perform their job functions.
- Regular Audits: Our systems undergo regular security audits and vulnerability assessments to proactively identify and mitigate risks.
- Secure Infrastructure: Our servers and infrastructure are protected by industry-standard security protocols.
5. Your Rights & Choices
You have fundamental rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete information.
- Deletion ("Right to be Forgotten"): You can request the deletion of your personal data, subject to certain legal exceptions.
- Opt-Out: You can opt-out of receiving marketing communications from us at any time.
To exercise any of these rights, please contact our Data Protection Officer using the details below.
6. Cookie Policy
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
- Essential Cookies: Necessary for the website to function.
- Analytical Cookies: To understand how users interact with our site, helping us improve performance.
- Preference Cookies: To remember your preferences and settings.
Questions About Your Data?
If you have any questions or concerns regarding this Privacy Policy or your personal data, please do not hesitate to contact our dedicated Data Protection Officer.
Email Our Privacy Officer